 |
||||||||
|
Product Support |
|||||||
An annual Preventative Maintenance (PMP) is recommended to ensure that your OpTest instrument remains in good working order. The maintenance can be done at OpTest or at your facility. The PMP also includes a 10 hour Technical Support Plan. Request a quotation for a Preventative Maintenance Plan.
|
||||||||
|
Three Technical Support Plans (TSP) are available: 10, 20 or
unlimited hours per year. The support is given by email, phone or fax.
Request a quotation for a Technical Support Plan.
|
||||||||
|
To download manuals or to obtain additional support, click here to complete our Product Support Form for your instrument.
|
||||||||
|
Important Information Regarding Discontinued Fiber Quality Analyzers |
||||||||
|
OpTest may no longer be able to repair older FQAs (serial numbers beginning
with LDA93 or LDA96) due to the unavailability of critical
components. Annual maintenance may still be performed provided that the
instrument is in good working order.
We are able to upgrade your Classic FQA (LDA96) to HiRes FQA (LDA02) by updating the software and electronics. We are offering these upgrades until the end of March 2013. Contact OpTest for more information. The Classic FQA (LDA93) cannot be upgraded. Contact OpTest to trade-up your Classic FQA LDA93 to the new FQA-360.
|
||||||||
|
Older Micro-Scanners use a fluorescent ring lamp as the light source for
measuring dirt as specks and print mottle non-uniformity. The fluorescent lamps are no longer available.
We are offering a factory upgrade of the old fluorescent design to the new
LED system. The LED light rings offer much longer life and lower operating
costs. Take advantage of this limited time end-of-life offer and
upgrade your Micro-Scanner lamp ring now! This special offer expires on
December 31, 2012. After that date, the upgrade costs will increase by at
least 20%!
Please contact OpTest Service for more details and a quotation.
|
||||||||
|
|
||||||||